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Access is by invitation only. Send us your name, email, and device information to request an invitation.
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Quick answers.
Simple guidance for the most common questions about Across the Day on iPhone and Windows.
Secure Photos
Secure Photos are encrypted on your iPhone and unlocked with Face ID or your device passcode. They are not saved to your camera roll, synced, or included in Across the Day backups.
Notifications
If reminders are not appearing, open your iPhone Settings, choose Notifications, select Across the Day, and confirm that notifications are allowed.
Location reminders
Location reminders require location access. Review this permission in Settings under Privacy & Security, Location Services, Across the Day.
Face ID access
If Secure Photos will not unlock, confirm that Face ID is enabled for Across the Day. Your iPhone passcode remains available as a secure fallback.
Privacy questions
Learn how Across the Day handles app content, permissions, technical information, retention, and deletion requests.
Read Privacy PolicyStill need help?
Talk to a person.
Include your device type, app version, and a short description of what happened. Please do not include passwords or sensitive personal information.